[🔎Hive Insight] Episode 15: The Start of Trustworthy Service Operations: Hive Console

Greetings from Hive Platform! 😊

When running a game service, nothing is more important than a stable and secure operating environment.
An operations tool shouldn't just provide diverse features. It must also reliably protect user data and service assets.

Hive Console has obtained both ISMS-P and ISO/IEC 27001 certifications, proving its security capabilities not only in Korea but also at the international level.
This officially confirms that Hive Console provides a verified, secure operating environment with strong personal information protection.

In this edition of Hive Insight, based on this trustworthy operational foundation, we'll introduce the security and personal information protection features offered by Hive Console.

🔐 A Stable Operating Environment with Trusted Security

Hive Console is a back-office platform that allows you to manage all aspects of your game service operations in one place.

It connects with all Hive products, allowing efficient management from development to operations, and provides an even safer environment with enhanced security and personal information protection features.

🔒 Security Management: Safe From Login to Access

Two-Factor Authentication (2FA) Settings:
When you enable two-factor authentication at login, users are required to complete an additional verification step via email or SMS, providing an extra layer of account security. However, for restricted environments that require frequent access—such as internal corporate networks—you can register those IPs as “Trusted IPs” to reduce unnecessary authentication prompts.

Concurrent Login Restrictions:
This prevents a single account from logging in simultaneously across multiple environments.
It helps detect unauthorized use from account sharing, and prevents risks such as session hijacking or cookie theft, reducing the chance of security incidents.

🧱 Permission Management: Role-Based Access Control

Member Permission Settings: You can categorize users by account or group, granting access only to features needed for their specific roles, including operations, development, analytics, and more.
This fine-grained control minimizes unnecessary access.

Project Permission Settings: You can grant permissions per project (game) so users access only the data for the game titles they manage.
This clear separation prevents indiscriminate access and strengthens overall security.

👤 Personal Information Handling: Transparent and Traceable Management

Personal Data Handler Settings:
Only users designated as personal information handlers can view, modify, or download related data.
This clearly separates who can access personal data and prevents unnecessary access in advance.

Personal Information Handling Menu Log:
You can review logs of when personal information handlers viewed, modified, or downloaded data.
These logs improve transparency and can be used for audit responses.

🛡️ Personal Information Protection: Secure Access According to Internal Policy

Personal Information Processor Access Control:
When you designate certain product features as requiring personal information protection, access to those features becomes restricted to authorized personal information handlers. For example, if user lookup results display information such as email addresses or phone numbers, only authorized handlers will be able to access that data.

Network Separation Settings:
To block unauthorized external access and prevent data leakage, Hive supports network separation. Console administrator functions—as well as the editing, deletion, and downloading of personal data—can only be performed from locations registered as work network IPs.

Learn more

🎯 Why Hive Console Is Great!

☑️ A unified environment for centralized operation

Manage all Hive product features in one place for maximum efficiency.

☑️ Security proven through international certifications

ISMS-P and ISO/IEC 27001 ensure a globally recognized security environment.

☑️ Fine-grained access control

Set permissions by role or project to minimize unnecessary access and ensure safe operations.

☑️ Transparent personal information management

View logs of personal information viewed, modified, or downloaded. These logs are useful for internal governance and audit compliance.

☑️ Optimized for global service operations

With multilingual support and global time zones, stable service management is available anywhere in the world.

Com2us Platform
cs-platform@com2us.com
131, Gasan digital 1-ro, Geumcheon-gu, Seoul, Korea

This email is for informational purposes to guide service usage.
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